SM
Selebalo M
1 reviews | Active since Oct 2020
19 Oct 2021, 16:04
Out of Data usage while mobile data is off....Kanjani?
Imagine getting an sms that you used out of bundle data while mobile data is off and you are on WiFi, and this comes exactly a week after Vodacom deliberately under credited my data plan with 30gig. I'm not sure which game is this network provider trying to play, and who they trying to play with but I'm not impressed .
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Vodacom's replyOfficial
20 Oct 2021, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team