Out of Data but not even used

This is now the second month that I need to log a complain as I am not receiving the 10 G of data I am paying for.

After I requested a call back and no response, I called Vodacom and was transferred 3 times and being told that the matter will be investigated and will take up to 7 working days. I got the data contract to watch my live lessons. So I am not only losing the money paid for data but also the money paid for my studies as I am unable to go on the internet!

I don't have the time nor the energy to phone a company to beg for something that I paid for. I am keeping my side of the contract. If Vodacom can not keep to their side of the contract, then tell me so that we can cancel the contract and I will get a service provider who can!.

I want this data issue sorted out TODAY!