1 reviews | Active since Dec 2017
Out of data bundle
I have my phone on a 1 gig data subscription at R130 And I used 2.5 gig too much and got charged R 5600-00 that is a car payment for 2.5 gigs. What the hell is going on? Would like to take this to carte blanche, absolutely ridiculous. Worst company ever!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Tommy
Kindly be advised our record reflects as per reference *** a credit was processed on your Vodacom account for the out of bundle data charges and feedback was provided.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Tommy
Kindly be advised our record reflects as per reference *** a credit was processed on your Vodacom account for the out of bundle data charges and feedback was provided.
Have a pleasant day further!
Regards,
RJ
Best regards,