HCMB
Hendrik Christoffel Marais Barnard

1 reviews | Active since Feb 2014

10 Sept 2015, 15:55

OUT OF DATA

I upgraded to a new 5GB Data bundle about 3 months ago. The first month I used the modem and I was extremely happy with the speed and after my first month I still had data left on my bundle. For the previous 2 months, the data is used up by the third day after receiving it late. My Data just do not last. This month, I haven't even done upgrades on any of my laptops, but still...the data is finished by the 8th of the month. This is totally impossible!!!<br> I asked a consultant last month to investigate what happened, only finding out today that there was no query logged for my number.<br> Please assist me in getting it fixed!!!

0
Replies (1)
Vodacom
Vodacom's reply11 Sept 2015, 08:50
Official
Hello HCMBarnard,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team