Out of bundle usage after bundle was purchased

I needed to download something (280mb) urgently, so I purchased a 250mb and 100mb once off data bundle. I was low on data and received an SMS at 16:25 indicating that I have depleted my data. I also received SMSs at 18:58 that the bundles were activated, and then continued to download the content. Now there is a R340 out of bundle data charge on my account.<br> <br> I spoke to Candice in the escalated support department who told me that it takes 24 hours for bundles to activate. What is the point of buying it when you need it but not getting it?<br> <br> She then generated a data usage report which shows I downloaded 283.92mb at 15:33. This time is clearly wrong and must have been the time when my phone opened the GPRS connection to the tower, instead of the actual download time.<br> <br> I am currently sitting on over 700mb of data, which clearly shows that the bundles were not activated in time in accordance with the SMSs.<br> <br> Accidents happen, but this was not the case. I purchased the bundles and waited for the SMS before starting the download. It was a calculated systematic approach as I knew what the out of bundle cost was going to be.