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Francois B
1 reviews | Active since Apr 2018
19 Nov 2025, 09:24
Out of bundle usage
I would like to mention this, not sure how many people experience this.
For quite a while now I will receive a random msg from Vodacom that I used R0.01 out of bundle data on my number. When I check I still have sufficient data & airtime.
Today I get another sms stating that I used R 1.10 out of bundle usage, I checked and I have sufficient airtime & data.
Whats happening Vodacom ?
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Replies (1)
Vodacom's replyOfficial
19 Nov 2025, 09:38 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2025, 09:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards, Vodacom Consumer Website Team