Out of bundle rates - Vodacom issue I am charged!!!!

<p>I am at wits end. Have been struggling every month since Septemeber 2016 with Vodacom. I have a contract where when my data is finished i can top up. Since Septemeber of last year I have not been able to do this. Nobody at Vodacom can tell me why/ I have to call them on a weekly basis for feedback and get nothing. When i spoke to someone last week i apparanetly I had not logged a new dispute. So calling every week since October last year complaining is not considered a dispute of data rates apparently !!! I have records of when i called vodacom. I am now sitting with a bill of R 10 000 which i cannot afford and a blocked phone which is buisness phone. Thus no calls no income. For the last 6 years my account has never been more than 1500, I am very particular about how i deal with my calls and my data. Vodacom insists I cannot have my phone unblocked until I have settled the account. How do I settle a enormus bill like that when I am not in agreement with the charges and vodacom still cannot tell me why i cannot load data on my phone in any way or form. Not even they can. Please help as I am really not impressed. Vodacom just treats there customers as another number, there is no service !!!!!!!!!!!!!!!1</p>