Out of bundle rates - overcharged

Item: Vodacom
Rating: 2
Author: Theuns S

Following on my complaint raised on 21 Feb - I have had no response of reimbur*****t of money for the overcharged amounts. This is really bad service taking into account that my average monthly bill with Vodacom is R3600 p.m. yet they do not respond to my query?? where should I go to get a response??

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Replies (1)

Vodacom's replyOfficial

06 Dec 2015, 08:13

Hello BRCS0001,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply06 Dec 2015, 08:13

Official

Hello BRCS0001,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team