Out-of-bundle Data Rates

Item: Vodacom
Rating: 1
Author: Quintin K

<p>I logged a call on 26SE*** for a +- R2000 data charge. I have not heard back from the correct department. Only the call centre, which can't do anything but escalate...</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Oct 2016, 08:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply24 Oct 2016, 08:56

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Quintin K's updateReviewer Update

25 Oct 2016, 12:19

Issue resolved. The power of hellopeter....

Quintin K's update25 Oct 2016, 12:19

Reviewer Update

Issue resolved. The power of hellopeter....