Out of Bundle data charges even though I have a ca

Vodacom Wars III<br> <br> So imaging my surprise when my Vodacom debit order goes off and I discover an additional charge of R1000 for our of bundle use on my wi-fi router.<br> <br> This in spite of requesting a hard cap on all my accounts. <br> <br> When I called the call centre imagine the bonus surprise when you get told that sometimes the hard cap doesn't work so you are liable for the extra charges.<br> <br> So I have checked all my SMS's looking for the one that was apparently sent to warn me that my data package was about to run out - found nothing.<br> <br> And this is how the customer gets treated in this country despite a loyal track record of being a customer for 21 years. <br> <br> Seriously ? Will I ever smile again ? Will Vodacom even care ?