out of bundle charges, no data run out notifications

<p>This complain refers to the month of June/July</p> <p>My wife's contract stopped receiving SMS notifications that her data was running low and went out of data bundle rates. We did not realise is straight away as we did not get any warning SMS, only once we received our invoice did we see what happened. This happened for 2 months and now she almost has to stop using her phone because somehow the data gets used up so quickly.</p> <p>I have now started receiving the SMS notification again. There must have been a glitch in the system that we stopped receiving these SMS's.</p> <p>Because of this we had 2 months where her phone bill went from an average of R850 to R3000 and R4000. Almost 4 times the average amount.</p> <p>There is also nothing you can do about this as your account gets debited automatically at the end of the month. If it was not i would not have paid until a solution had been made.</p>