Out of Bundle Charge
<p>I've been charged over a thousand rand on Data as "out of bundle charge" my normal bill is normally between R600 -R900, this month R1900 deducted. Call the 082111 number, after holding for 20 minutes plus.. Then if someone answers they put you on hold again and line cuts of. Been at vodacom Menlyn this morning, after an our waiting because the people workinv there cant find my itimized bill on the system so I left without a resolution. So now, if vodacom reads this and remotely cares for their customers they can call me back. I want to know where this charges come from as I purchase Addisional data bundles every month. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
