GO
Graham O

1 reviews | Active since Jul 2012

14 Dec 2018, 13:23

Oursourcing chaos from pillar to pos

I app**** for a black Friday deal with a ref: , and received a call from a 031 number when I was told the site is busy and they are going to call me back as they are experiencing problems with the network/ server. i then had to return the call, to Vodacom, and was advise they cannot offer me the product/ service and i needed to contact the 031 number. when i did this i was then told to chat to the guys on ********** 4 was sent from pillar to post and just eventually gave up so as i disgruntled customer i will follow the high road and cancel my subscription, then to follow the EFF process and demolish property. Thanks

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Replies (2)
Vodacom
Vodacom's reply14 Dec 2018, 14:25
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
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Graham O's update24 Dec 2018, 08:10
Reviewer Update
LoL... if that was the case why did the consultant then still contact me about it. Providing me with a general/ press reply is not acceptable. Thanks though again, for not delivering, I have cancelled my current contract, REF: 1-3426...8726