Our system shows that you purchase 1gb of data a month, well as a valuable client we would ......

<p>Good morning. During the week of the 29th of May 2017 I received a call from your Call Centre. This exact phrase caught my attention - Our system shows that you purchase 1gb of data a month, well as a valuable client we would like to offer you a 5gb router. This is why I went ahead with the purchase. I further advised that I would be travelling from the 5th to the 9th of June, so delivery needed to take place during the week of the 12th of June 2017. None the less RAM arrived on the 7th of June to deliver. One of my colleagues received the parcel on my behalf and I e-mailed through a copy of my ID </p> <p>I started using the router on the 10th of June and had a pro-rata amount of data of about 3.6gb, this was all finished by Saturday the 18th of June. The 1gb that I used to purchase lasted me for almost 4 weeks...... so how was this 5gb better? My bill will be super high this month - my normal subscription, the R199 for the router and then to top it all some out-of-bundle data</p> <p>I am very happy to pay for this month but need you to please collect your router and never phone me with an offer again. Please can someone contact me to arrange this </p> <p>Regards,</p> <p>Mel</p>