RK
Robyn K
1 reviews | Active since May 2021
20 Jul 2021, 10:41
Other person using my Sim vodacom gave me
New first time contract , not even 24 hours old and already having issues with the sim. They have given me a sim card that is already in use and previous person who had the number is messing with my personal information as the number vodacom gave me I'm using for my bank app and social media apps . I've called vodacom more than 7 times and they just forward my call to other departments
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Replies (2)
Vodacom's replyOfficial
20 Jul 2021, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2021, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RK
Robyn K's updateReviewer Update
20 Jul 2021, 13:12I'm still awaiting someone to help me
RK
Robyn K's update20 Jul 2021, 13:12
Reviewer Update
I'm still awaiting someone to help me