AD
Aadil D
1 reviews | Active since Sept 2015
23 Sept 2024, 13:12
Organized group of ****mers - Be careful of their month-to-month contracts
Sales consultants are only trained to push you to sign up for a contract, they do not know anything about the hidden clawback clauses and cannot answer simple questions about the cancellation costs of a month-to-month contract. BTW you'd assume that a month-to-month contract would be free to cancel subject to 30 days notice but it actually costs around R2000 - the consultants aren't able to give an exact figure.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Sept 2024, 08:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Sept 2024, 08:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
