<p>I am extremely upset with Vodacom (Randridge Mall) I went into the store almost 4 weeks ago now and ordered an upgrade, the Sony Xperia Z5 compact. I was told my upgrade will be ordered and arrive hopefully before the 1st of July 2016. I phoned 3 times the week before the 1st of July to hear if my phone has arrived, each time i was told its has not arrived yet. On Monday the 5th of July i phoned only to be told the phone is no longer been manufactured and has not been an choice for an upgrade for months. I since then I have phoned the branch 4times to speak to said manager and he has never been available or returned any of my messages.</p> <p>I </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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