ordered phone

Last week went to vodacom Constantia to upgrade my contact as it expired in September. The consultant ordered me a vodacom tab power 10, I asked if I would qualify for it as I was behind on payments in the past but now I'm back on top of my account, he said yes I would. Get a call today to say my device is there waiting. So in my busy schedule I went in to collect it after filling in all the paper work he ONLY then checked if I qualified and I didn't, so I wasted my time fuel and energy to get there only to walk out with nothing. As of this bad service I will now cancel my contact and move over to another network after being with vodacom for the passed 22 years. As I was trying to go to a cheaper contract but vodacom won't let me go over to it and now I'm stuck on this package. So I'm canceling my contract unless I get called by vodacom with a valid reason from top management within the next 3 days of this. As its too expensive deal in on now.