1 reviews | Active since May 2016
Ordered not given
On Sunday 28/01/2017 I went into Vodacom Midlands mall to do a upgrade. Where I had decided on a specific deal. The while application was done unfortunately no stock was available. I was informed that stock will be ordered on Monday which I was ok with. Now today I called the shop to enquire about the upgrade. As I haven't had any feedback as yet. On enquiring I was informed that stock came in on Monday but it all finished no one was aware that I had ordered stock. No bothered to phone me. I've decided I will no longer be renewing the line due to poor services.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Our records reflect that you have been contacted by the store manager who has offered a resolution.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,
Good day,
Our records reflect that you have been contacted by the store manager who has offered a resolution.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,