Ordered Black Friday deal for iPhone X 256 GB with Wireless Beats earphones. Still no delivery...

I ordered an upgrade for the Black Friday deal for the iPhone X 256 GB with the wireless Beats earphones by calling Vodacom online on 24 November 2017 at 08:00. This is on the launch of the new iPhone X and I wanted to be first in line to order the phone. The agent confirmed the Vodacom contract package and the iPhone X 256 GB silver with the Wireless Beats Earphones. She also said due to the high demand for the phone, they will only get stock in the first week of December and will start delivery from then. I understood and accepted that. Later that day, I got a call from Vodacom confirming my order. It's 9 January 2018, and I've still got no phone. I've phoned almost every week since the 10th of December (that's when my dad and sister got their iPhone X 256 GBs from Vodacom). The first 5 responses was that the phone was placed on back order, which is weird since my dad and sister got their phones. The last few responses is that Beats earphones are out of stock but they don't know when they'll get stock. It's been 46 days since I ordered the phone. I've been a loyal Vodacom customer for more than 10 years. I can't accept this service. If Vodacom can't get stock of the Beats Earphones, then this should be replaced with the Apple TV 4K 64 GB, which is the same price and which there is stock available. 46 days is going beyond customer expectations and beyond a human's patience. People who ordered after me are getting their phones, which is unacceptable. My reference number is K ********** .