Order placed on my account- Ref No 61103

On the 8 April 2016 @ 09: 36 : received message of my phone advising me that my application for referral has been approved. ref no - ***0<br> @ 09:36 : another messge stating that a vetting application for a new line has beenb registered against my account.<br> 08 April 2016 @ 9:30 : I reported this at *** ,spoke to Palesa ( call ref Palesa 08/04/20156) and i advise her that this is *****.<br> 08 A[pril 2016 @ 12:22 : I received message -my order is being processed..<br> 08 April 2016 @ 13:00 : I calles again ***,, I spoke to NONO and she refered me to Tebo who is a team leader.Tebogo promised to do internal investigation and revert back to me the following Monday. To my surprise Tebogo never contacted me instead a lady in the name of Sasha Lee Perumal.<br> 11 April 2016 : Sasha called me and promised to revert back to me within 24 hours.<br> 13 April 2016 : Todate no response from this Sasha and she is from the branch where the ***** initiated.