LP
Lucua P

1 reviews | Active since Oct 2014

20 Apr 2016, 13:19

Order online ... and we will call you back in 24h!

Vodacom never ceases to amaze me with their ********** systems. <br> <br> Not only is there a constant problem on the website... <br> <br> Just order a new upgrade online - because online is suppose to be more efficient ... but wait ... <br> They changed their process ... <br> and an agent will call back in 24h ... <br> please o please tell me what is the point of an online upgrade if I still need to deal with an agent. <br> <br> The whole point of the online upgrade is that I may select my own package and phone, and have it delivered.

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Replies (1)
Vodacom
Vodacom's reply20 Apr 2016, 13:28
Official
Hello lucuac@,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team