NS
Nizaam S
1 reviews | Active since Feb 2017
08 Apr 2019, 08:36
Order not processed P30 lite
I have called ********** vodacom after sales to apply for a p30 lite contract. Did the application telephonically when following up on the same number my application shows pending. Was then given 3 different numbers all of whom cannot assist. Can I please get an update on my p30 lite order. I cannot call any vodacom number as it sais I've exceeded my limit that's how many times I called pathetic.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Apr 2019, 11:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2019, 11:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Apr 2019, 13:02Dear Nizaam,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the call goes straight to voicemail. Should you still require assistance with your query, please contact our Sales Team on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the call goes straight to voicemail. Should you still require assistance with your query, please contact our Sales Team on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2019, 13:02
Official
Dear Nizaam,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the call goes straight to voicemail. Should you still require assistance with your query, please contact our Sales Team on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and the call goes straight to voicemail. Should you still require assistance with your query, please contact our Sales Team on ***4 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Best regards,