iM
ian M
1 reviews | Active since May 2013
14 Sept 2020, 19:00
order not fulfilled
Good day i upgraded 2 weeks ago and in my upgrade i was told (and on my Quote) that i would get free ear buds. after multiple phone call and Facebook message no one can tell me if they going to still deliver them or how to calm them them or how to get them i want them or you can cancel my contract they promise they will get back to me and never do they to happy to take your money and never live up to what they promise
regards Ian Soon to be a ex vodacom client
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
15 Sept 2020, 06:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2020, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
iM
ian M's updateReviewer Update
16 Sept 2020, 14:05still nothing
iM
ian M's update16 Sept 2020, 14:05
Reviewer Update
still nothing
iM
ian M's updateReviewer Update
17 Sept 2020, 06:09still waiting
iM
ian M's update17 Sept 2020, 06:09
Reviewer Update
still waiting
iM
ian M's updateReviewer Update
18 Sept 2020, 13:01image.png 50.83 KB
iM
ian M's update18 Sept 2020, 13:01
Reviewer Update
image.png 50.83 KB
iM
ian M's updateReviewer Update
30 Sept 2020, 13:4412 day and nothing
iM
ian M's update30 Sept 2020, 13:44
Reviewer Update
12 day and nothing