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sandisiwe D
1 reviews | Active since Jun 2014
06 Dec 2025, 11:24
Order not being confirmed
May I get a call from confirmations please for an order placed on the 3rd of December and the upgrade was confirmed but no communications thereafter received from Vodacom, called online, they said "Just be patient" after sales said i just have to wait they cannot assist. How do we contact aftersales so they facilitate the order? Order number Order #***
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Vodacom's replyOfficial
06 Dec 2025, 12:17 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply06 Dec 2025, 12:17
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team