CC
Cindy C
1 reviews | Active since Jan 2020
21 Jan 2020, 11:20
order missing
Im am appauled by vodacom service, their online chats get closed before you even start and that stupid tobi app doesnt work as he cannot help with anything. i need to track my order that has still not been delivered and on the website it states order not found, a little girl is waiting for her new backpack and I am getting nowhere with vodacom
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Vodacom's replyOfficial
21 Jan 2020, 15:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2020, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team