JB
Johan B

1 reviews | Active since Feb 2013

12 Jul 2023, 12:12

Order MIA

My online order is MIA. Vodacom recons its out for delivery but RAM have no record of it.

So how about you cancel it i am not interested anymore. Time to say goodbye to this ****py service provider

0
Replies (2)
Vodacom
Vodacom's reply12 Jul 2023, 13:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 

Best regards,

Vodacom
Vodacom's reply21 Jul 2023, 10:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this morning 2023/07/21 at 10:34:34, and as per confirmation from Skynet the device has been delivered today.

The query has now been resolved. Regards Consumer Website Team

Best regards,