ES
Ezekiel S
1 reviews | Active since Feb 2020
20 Jun 2023, 20:59
Order Dispute not resolved
Pathetic and disgusting, query raised early May is still not resolved. 7-14 working days has passed and it's a struggle to get hold of consultants through customer care line. Mails are not answered.....worst service, sies!
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Replies (2)
Vodacom's replyOfficial
21 Jun 2023, 07:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2023, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ES
Ezekiel S's updateReviewer Update
21 Jun 2023, 16:45Hi Vodacom am still waiting for your consultant to call me... OR you auto reply to all your customers??
ES
Ezekiel S's update21 Jun 2023, 16:45
Reviewer Update
Hi Vodacom am still waiting for your consultant to call me... OR you auto reply to all your customers??