EP
Evendrie P

1 reviews | Active since May 2012

11 Dec 2023, 13:17

Order complaint

I have ordered products from vodacom it's now been over 10 days that I did not recieve my orders. They provided me with a tracking number. When I enter the tracking number it says no record found. There is no communication as to what is happening to my orders.

0
Replies (3)
Vodacom
Vodacom's reply11 Dec 2023, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
EP
Evendrie P's update13 Dec 2023, 08:21
Reviewer Update
Hi I am still awaiting a consultant to contact me
EP
Evendrie P's update21 Feb 2024, 09:09
Reviewer Update
Hi there

I am still awaiting a reply about the product that I purchased with my vodabucks, which still came back in a horrible state the second time around. I would like if you could please refund my vodabucks.