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Evendrie P
1 reviews | Active since May 2012
11 Dec 2023, 13:17
Order complaint
I have ordered products from vodacom it's now been over 10 days that I did not recieve my orders. They provided me with a tracking number. When I enter the tracking number it says no record found. There is no communication as to what is happening to my orders.
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
11 Dec 2023, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2023, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Evendrie P's updateReviewer Update
13 Dec 2023, 08:21Hi I am still awaiting a consultant to contact me
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Evendrie P's update13 Dec 2023, 08:21
Reviewer Update
Hi I am still awaiting a consultant to contact me
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Evendrie P's updateReviewer Update
21 Feb 2024, 09:09Hi there
I am still awaiting a reply about the product that I purchased with my vodabucks, which still came back in a horrible state the second time around. I would like if you could please refund my vodabucks.
I am still awaiting a reply about the product that I purchased with my vodabucks, which still came back in a horrible state the second time around. I would like if you could please refund my vodabucks.
EP
Evendrie P's update21 Feb 2024, 09:09
Reviewer Update
Hi there
I am still awaiting a reply about the product that I purchased with my vodabucks, which still came back in a horrible state the second time around. I would like if you could please refund my vodabucks.
I am still awaiting a reply about the product that I purchased with my vodabucks, which still came back in a horrible state the second time around. I would like if you could please refund my vodabucks.
