RG
Ryan G
1 reviews | Active since Jul 2019
28 Apr 2023, 15:51
Oppo Reno 8 Pro.Pro for problem!!
One of the worst phone builds. Warranty helps you nothing according Vodacom. The back cracked very easy. 800deg forging is BS. Stay away. Oppo not helpful at all. Very disappointed.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
29 Apr 2023, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2023, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ryan G's updateReviewer Update
16 May 2023, 15:54Thank you for reply from Vodacom that Oppo SA wont assist in fixing the back of my phone. Although its made of glass it doesn't count as screen repair. https://www.oppo.com/za/?gclid=CjwKCAjw04yjBhApEiwAJcvNoWqyB6o9iOCx9LGm3bSc3QMBzmjpLAWldVK6qHG8-1aGifF2TJNZFBoCkfkQAvD_BwE. Stay away from Oppo products.
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Ryan G's update16 May 2023, 15:54
Reviewer Update
Thank you for reply from Vodacom that Oppo SA wont assist in fixing the back of my phone. Although its made of glass it doesn't count as screen repair. https://www.oppo.com/za/?gclid=CjwKCAjw04yjBhApEiwAJcvNoWqyB6o9iOCx9LGm3bSc3QMBzmjpLAWldVK6qHG8-1aGifF2TJNZFBoCkfkQAvD_BwE. Stay away from Oppo products.
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Ryan G's updateReviewer Update
16 May 2023, 16:29Riaan van Rooyen never saw this phone and made a decision based on a flase report
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Ryan G's update16 May 2023, 16:29
Reviewer Update
Riaan van Rooyen never saw this phone and made a decision based on a flase report
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Ryan G's updateReviewer Update
16 May 2023, 16:48I have now laid a formal complaint at The Gauteng Office of Consumer Affairs (GOCA) who will take the matter further. In Vodacoms Private reply Riaan Van Rooyen from Vodacom Repairs Greenacres Port Elizabeth rejected repair based on Negligence. His report is false as he has not seen this phone. O was assisted by a person who gave me a computer generated report. The report was also false and i made them aware of this. This is now becoming a matter of business ethics on part of Vodacom Repair. I will be awaiting the outcome of my complaint against Vodacom Repairs.
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Ryan G's update16 May 2023, 16:48
Reviewer Update
I have now laid a formal complaint at The Gauteng Office of Consumer Affairs (GOCA) who will take the matter further. In Vodacoms Private reply Riaan Van Rooyen from Vodacom Repairs Greenacres Port Elizabeth rejected repair based on Negligence. His report is false as he has not seen this phone. O was assisted by a person who gave me a computer generated report. The report was also false and i made them aware of this. This is now becoming a matter of business ethics on part of Vodacom Repair. I will be awaiting the outcome of my complaint against Vodacom Repairs.