aM
anele M

1 reviews | Active since Jul 2022

02 Mar 2024, 19:31

OPPO A18 UNSATISFIED CUSTOMER

I am not pleased. I bought a phone OPPO A18 cash. The sales person who is a lady refused when I returned the phone saying that I cannot return it as it is not faultly.

I do not like this OPPO I want Samsung. The Vodacom policy says I can return the phone but that lady at that store said I can't not unless it's damaged within 7 days.

I want my R3299 and they must take their **** bad brand phone which the other nice sales person lady convinced me the OPPO is better than Samsung and now I'm stuck with this nonsense of a phone. I've always been a Samsung person, this phone just frustrates me and I do not want it.

I want to return it they are refusing. Please intervene. Should you need details please inform me I will comply. Thank you.

0
Replies (4)
aM
anele M's update02 Mar 2024, 19:32
Reviewer Update
I bought the phone on Thursday 29 February 2024.
Vodacom
Vodacom's reply03 Mar 2024, 23:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
aM
anele M's update04 Mar 2024, 13:55
Reviewer Update
Please call me again. I missed your call. ***.

aM
anele M's update05 Mar 2024, 13:58
Reviewer Update
**** all of you at Vodacom