JK
Jaco K

1 reviews | Active since Aug 2017

21 Sept 2017, 18:45

Operator says its fine to go to snother network.

There is no help from vodacoms side if there is no signal.and when i say then i wil go to another network operator say thats fine.thats realy not good vodacom.

0
Replies (2)
Vodacom
Vodacom's reply22 Sept 2017, 06:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Sept 2017, 13:30
Official

Good day

Regrettably the feedback remains unchanged, as provided by our Network Team. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA

Vodacom Consumer Website Team