Opening contract without consent

I received an sms on 14 September by Vodacom informing me that I had opened a contract, which I did not. I had to take leave to sort out this mess.The sales lady (Simphiwe) that opened the contract was not at work that day. After receiving a phone call from Simphiwe the following day, she informed me that she had opened the contract over the phone. I was furious as to how a store can open a contract without the person actually coming into the store to verify their information. <br> <br> Furthermore I was charged R215.43 for a connection fee. The store said that they would contact Vodacom to refund me within 7 days. The contract has now been cancelled.<br> <br> I find it utterly disgusting that a store would open a contract without even having a person present to verify their information. This to me is *******.<br> <br> It is the Vodacom Chatz branch in East Gate, Bedfordview and the manager is Cecelia.<br> The number of the contract that was opened and cancelled is ***