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boitumelo T
1 reviews | Active since May 2012
30 Sept 2020, 21:47
Opened a contract under my name without my consent
Vodacom open a contract without my consent I have reported the matter to SAPS and also vodacom *****. It's been months since this issue started they tell me tk call retention department I do that and still they don't cancel the contract. Vodacom is harassing me every month, please I need help
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Replies (2)
Vodacom's replyOfficial
01 Oct 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Oct 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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boitumelo T's updateReviewer Update
01 Oct 2020, 12:18One of Vodacom consultants just gave me a call regarding my issue with them. They are accusing me of applying for a reoccurring minutes using their self-service option. I have never used vodacom self-service before and why would I start now when I trying to cancel a contract that I've never opened. There is a serious ******** activity that is going at vodacom... public protector some out there pleadr help us. The guy even **** and said they will send me an email confirming my cancelation... I'm still waiting they haven't done that.. clearly vodacom for whatever reason they don't want to cancel this contract.. I need help ????
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boitumelo T's update01 Oct 2020, 12:18
Reviewer Update
One of Vodacom consultants just gave me a call regarding my issue with them. They are accusing me of applying for a reoccurring minutes using their self-service option. I have never used vodacom self-service before and why would I start now when I trying to cancel a contract that I've never opened. There is a serious ******** activity that is going at vodacom... public protector some out there pleadr help us. The guy even **** and said they will send me an email confirming my cancelation... I'm still waiting they haven't done that.. clearly vodacom for whatever reason they don't want to cancel this contract.. I need help ????