Open Line instead of TOP UP as requested!!!!

Good day<br> <br> I app**** for a vodatab online in January2015, after receiving the tablet I called the .... to request them to set my contract up as a TOP UP and the lady nicely joked with me and told me unless I have thousands I can leave it open line but not a problem she has converted it to TOP UP. To my surprise I get debited with R222.82 for the month of July when I call in to query im told that its not a TOP Up but an Open Line??? I have been referred from Pillar to Post to try and have this resolved with NO LUCK!!!! Ive never had such bad service from my previous providers. <br> <br> I need this sorted out ASAP and the person responsible for NOT doing the change to TOP UP dealt with as already I have a bill of R341 for the following month.<br> <br> Can someone call me back to have this resolved ASAP.