Open letter to Directors at Vodacom.

After many emails and phone calls they eventually responded saying the contract was done in error and it will be cancelled. I now get an invoice that I must pay at the end of the month for the same cancelled contract. The Director or what ever title they have in the company needs to look at what is going on.There seems to be a lack of proper control and checks within the organisation. That is my opinion. I hope this gets to the right people at Vodacom. I am very disappointed in the service I'm getting.