1 reviews | Active since Oct 2016

04 Mar 2017, 18:36

Open contract. No Data.

<p>I opened my contract a good 3 weeks ago. Yet I still haven't recenieved any airtime, complimentary data or the free gift they promised. I have had trouble sorting out a problem regarding my number which should have been sorted out last December already. What a ******* cell service. I have a phone on a contract but I have to keep recharging with my own airtime. </p> <p> </p> <p>Also, when contacting them, no one ever gets back to me and if they do, they take at least a week to do so. </p> <p>Vodacom claims to be the best. I happen to disagree!</p>

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Replies (1)
Vodacom
Vodacom's reply05 Mar 2017, 07:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team