SH
Steven H
1 reviews | Active since Dec 2011
02 Dec 2024, 11:43
Only Sales - No Support
Could a human consultant PLEASE call me back? Vodacom has disconnected my e-SIM again, and it’s impossible to get in touch with someone who can assist. I have been trying for weeks. The only Vodacom employees contacting me are trying to sell products, but when it comes to service, there’s no support. I urgently need someone to assist me—please address this matter.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
02 Dec 2024, 14:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2024, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Dec 2024, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2024, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Dec 2024, 09:05Good day Steven,
We are unable to reach you on ***. Kindly advise us when you'll be available to take our call please.
We await your feedback.
We are unable to reach you on ***. Kindly advise us when you'll be available to take our call please.
We await your feedback.
Best regards,
Vodacom's reply03 Dec 2024, 09:05
Official
Good day Steven,
We are unable to reach you on ***. Kindly advise us when you'll be available to take our call please.
We await your feedback.
We are unable to reach you on ***. Kindly advise us when you'll be available to take our call please.
We await your feedback.
Best regards,
Vodacom's replyOfficial
04 Dec 2024, 11:27Hello Steven,
We are unable to reach you on ***, to further assist, kindly provide us with your contact number and a time we can call you please.
We await your response.
We are unable to reach you on ***, to further assist, kindly provide us with your contact number and a time we can call you please.
We await your response.
Best regards,
Vodacom's reply04 Dec 2024, 11:27
Official
Hello Steven,
We are unable to reach you on ***, to further assist, kindly provide us with your contact number and a time we can call you please.
We await your response.
We are unable to reach you on ***, to further assist, kindly provide us with your contact number and a time we can call you please.
We await your response.
Best regards,