CK
Charles K
1 reviews | Active since Mar 2009
08 Jul 2024, 18:07
ONLY ONE LINE SUSPENDED FOR 24 MONTHS BY VODACOM
Dear Vodacom,
Why did you for 24 months suspended my one line out of 6 lines (accounts and fully paid for) for no reason. I HEREWITH DEMAND A CERIDIT AS I WILL APPROACH THE CUNSUMER COUNSEL WITHOUT ANY FURTHER DELAY ON 11 JULY 2024, THE NUMBER IS *082 * 615 * 1671# You enjoy eating my money!!!!
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Replies (2)
Vodacom's replyOfficial
09 Jul 2024, 08:20 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jul 2024, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CK
Charles K's updateReviewer Update
09 Jul 2024, 14:12Thank you so much for your kind assistance.
CK
Charles K's update09 Jul 2024, 14:12
Reviewer Update
Thank you so much for your kind assistance.