Only blurbs sent on complaints, no action

Please stop sending below blurbs as nothing gets done and nobody contact you, so stop lying. I want answers on ref nr *** as to why we are still being held liable fo ratios false invoice Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team