only automated response to complains but NO ACTION NO FEEDBAC****!!

<p>since i wrote reviews on Vodacom bas service on 30 and 31 Jan, the only thing that has happened so far is the AUTOMATED RESPONSE.</p> <p> </p> <p>NOTHING ELSE HAS BEEN DONE!</p> <p> </p> <p>NO FEEDBACK ON MY QUERY ON A ********** UPGRADE THAT WAS LOADED ON MY ACCOUNT.</p> <p>NEXT STEP - I HAVE TO CANCELL THIS ACCOUNT SINCE I CANNOT EVEN USE THE SIM CARD AS IT IS LOCKED. WHY PAY FOR SERVICE NOT RENDERED?</p> <p> </p> <p>DO NOT DARE AND DEBIT MY ACCOUNT THIS MONTH !!!</p>