1 reviews | Active since Jul 2016

25 Jul 2016, 10:30

Only 2G in our area - Data speed <50kb - Observatory, Cape Town

<p>One sees all the advertising of 3G, 4G, LTE etc - well maybe Vodacom should sort out their coverage. I am on a red VIP business package for my business in Obz but have to suffer because of the slow data speeds - 1 min to open a web page; 2 min to send an email; WHY - because we in observatiory seem to be in a covergae shadow so only get 2G - do you think Viodacom care!!!! Nope! Simple - change networks! MTN, Cel C here i come....... </p>

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Replies (4)
Vodacom
Vodacom's reply25 Jul 2016, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update25 Jul 2016, 13:14
Reviewer Update

Well your response was quick BUT for Vodacom to get back to me and sort this out doesnt happen OR takes time and this is costing me money because you cant live today and run a successfull business when connected via 2G!

's update25 Jul 2016, 13:45
Reviewer Update

Oh and didn't i mention making a call???? Just tried to call someone and after 7 failed conversations i have given up - Vodacom - keeping you out of touch; costing you time, costing you money and putting you last!

's update24 Aug 2016, 15:01
Reviewer Update

Oh well Vodacom jumped at my first publication regarding the issues i had and guess what!!! They have forgotten about me! 25th July was the last time i heard from them! So if you are looking for a relaible service provider then avoid Vodacom at all costs!!!