*********** online vodacom staff

Honestly I had such a bad experience with Vodacom from the get go- I should have known not to proceed. From the first time they duplicated my account to providing me with the wrong info just to make a sale until now waiting for the cell phone to be collected has been horrible. I have no communication from any of the departments and then when I call, I am told that it is still in the 14 day collection period and that I should be patient. Today is the 14th day and still no contact has been made! Honestly it is so frustrating. I will never make another sale with Vodacom or purchase any of their products. Vodacom- Please provide training to you call centres agents and well as a direct report when they don’t have the experience or expertise to assist a potential customer. Your employees people management and communication skills are really pathetic. Can somebody please contact me to collect this phone. This is my last resort.