Online Vodacom disaster

I was contacted by the call Centre as a 'valued customer' and offered a Mecer Guru on contract. When RAM couriers delivered it, I couldn't get it on. No matter what you do, it doesn't switch on. I had no contact details for Vodacom online call Centre so took it to Vodacom store at Mall@reds in Centurion. They phoned the call Centre from there and I spoke to a gentleman who said RAM Couriers will collect from my house. It is now almost 2 weeks and it is still here. It is impossible to get hold of Vodacom, if you phone they just say they are experiencing high call volumes.

I hope they are not going to try and take a debit order for something that is faulty. I told the gentleman that I want the contract canceled.

All I have is a quote no, no address, no contact details or email address.

The service from these companies are just pathetic 😬