TM
Thembeka M
1 reviews | Active since Oct 2014
22 Sept 2022, 09:30
Online Vodacom applications *****
How does Vodacom protect customers on online contracts applications ????An online ***** was done on my identity & now am inconvenience have to do the run around because Vodacom decided to give a contract with proper verification of the actual owner of the identity. While CellC & MTN were able to do so. Is this a quick money making scheme to make innocent customers pay for contracts they never took. This is unacceptable!!!
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Vodacom's replyOfficial
22 Sept 2022, 09:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2022, 09:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Thembeka M's updateReviewer Update
22 Sept 2022, 11:01But it isn’t the phishing ****s that debited my money it is VODACOM & I did not reply to WhatsApp or given any details to VODACOM
TM
Thembeka M's update22 Sept 2022, 11:01
Reviewer Update
But it isn’t the phishing ****s that debited my money it is VODACOM & I did not reply to WhatsApp or given any details to VODACOM