Online upgrae

<p>I went online on 3 Feb 2017 to do my upgrade with the online store. They phoned me back and helped me real quick. I gave them 7 working days for the delivery, I phoned back on 15 Feb to find out they did not have stock. The next day they delivered ( inside the box it said next day delivery, wich is another lie). I opened the box and looked for the sim card. There was no sim card. I could not phone on Friday as my old phone was giving me problems. I phoned on Saturday to have the call center inform me that I could go to a shop and pay to get the sim card that I was promised for free (Buy online and you’ll get a FREE SIM and connection - saving you R202! Mmmm… What else could you rather spend that money on?)</p> <p>So my quick and painless upgrade is taking 2 weeks and three calls to get something that is supposed to be easy and hassle free!!!</p>