AS
Andrew S

1 reviews | Active since Apr 2015

11 Jun 2016, 09:46

ONLINE UPGRADES A MESS!!!

<p>24 Days now and no clarity as to when i wil receive my device. After a week i had to contact them to find out what was going on....i was told thay could not find my online order as there new online system was not operational yet...a week later i was told thay did not have stock on the accesory that comes with my phone...today thay tel me thay cannot assist me as there is no one at there wearhouse and it looks like my order has been stopped! I cannot believe the level of incompetence and utter disregard for customer service from a leader in there feild!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Jun 2016, 04:35
Official

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Vodacom Social Media Team