Online Upgrades

Since my last review, I have received a call on the 28 December 2018 from Vodacom Consumer Hellopeter Team and an email that says my request has been escalated to online upgrade unit. It’s 02 January 2018 still waiting for the call. Been waiting for the call since 14 October 2017. And now the phone I wanted is out of stock according to your site. Thank you so much Vodacom for non service. I will be free to look at other service providers come end of February 2018. Been a loyal customer for over 10 years and this is a service I get.