Online Upgrades

I am not very happy today<br> <br> Did an online upgrade to my old Data/Tablet contract and received the unit yesterday.<br> As I got home to open the box there was no Sim Card for the unit in the box<br> <br> Phones Vodacom customer care and got transferred like 3or 4 time then got told I must phone a different number<br> So I phone 082 178 444 and spoke to Tholakele who told me \sorry you are at the incorrect department please phone 082 178 444"<br> Very strange as I just phoned that same number as I explained this to her got transferred again<br> <br> And eventually spoke to Shaheena who told me sorry but they don't ship the Sim Card on its own"