ZJ
Zenta J
1 reviews | Active since Mar 2015
22 Mar 2015, 22:13
Online upgraders give bad info
I upgraded, online, so the consultant that phoned, told me that the S4 mini has the same policy as the regular S4, which is two send backs for screen and 2 for water damage. The gave wrong info to sell me the phone and now they wont fix it or phone me back regarding the matter
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Vodacom's replyOfficial
23 Mar 2015, 07:28Hello ZJansen,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2015, 07:28
Official
Hello ZJansen,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team